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That’s right, The Potty Chart. It’s an important element for any parent of a 2-year-old. However, this post isn’t about parenting, it’s about Leadership. It’s humorous the way certain things make a light bulb go off, you’ll understand what I mean by the end of this story.
Several months ago, our middle child was being potty trained and we were getting extremely discouraged as he was not succeeding. I thought back to how we trained our oldest son, and quickly realized the difference in how we parent the 1st child vs the 2nd child. The 1st child we are learning and excited about every new step, so everything is such a HUGE deal, where as when the 2nd one comes along, while we’re excited for his milestones, sometime we forgot to put the same amount of emphasis as the 1st. The major difference with Joseph, our 1st son, was that we put much more emphasis and incentive on becoming potty trained. But with Jude, our 2nd, we started these practices but didn’t fully execute them, and then became frustrated.
With Joseph, we created a nice potty chart and posted it in his bathroom where he could see it everyday. As he filled up the chart he could get prizes and then an ultimate prize. With Jude, we started a chart, but there it hang on the wall, half filled out, and without the required emphasis. No doubt, in our heads, we couldn’t figure out why Jude wasn’t “catching on” quicker. Do we not do this in all areas of our life? We get so stuck in what we’re doing, that we forget to step back and figure out how to solve the problem!
As adults we are no different from children. We need both emphasis and incentive. A well-developed leader not only understands this, but also puts this mentality into action in order to effectively lead and accomplish goals. You may have heard the quote, ” what get’s measured get’s done.” This is a similar thought. In order to accomplish something, ANYTHING, but emphasis and incentive must be present. This isn’t just for a manager, CEO, or President of a company, this is something that each of us deal with in one way or another.
After realizing where we had failed with Jude, I decided to take action. My wife was going out-of-town for the weekend, so Jude and I, along with brother Joseph of course, sat at the kitchen table and collectively built his new and enhanced potty chart. With my lack of artistic skills we created a chart that functioned well, but did not look pretty! Jude drew the lines and Joseph wrote the numbers. There were seven rows of 10 column At the end of the 10th column we drew a picture of a cup of yogurt. After that, the next day I bought him some small Toy Story stickers for his chart. Jude was excited! He was informed that after each successful potty trip he would get to place a sticker on the chart. Then after 10 times, the whole family would go get Yogurt from the new yogurt shop. He now knew his goal and he was pumped up! His brother even helped out, since now he had incentive too, if Jude accomplish his goal, then we ALL got yogurt! Immediately this tactic worked perfectly. Jude’s accidents were instantly gone, and improved 90% right away.
I then began thinking of this from a business perspective, and again emphasis and incentive came into my mind. I use these tactics all day long, but this really drove the point home for me. If we want to get something done, our employees, children, or likewise, have to be motivated to do it. Generally, some sort of reason/incentive will provide that motivation. it may not be as simple as a cup of yogurt, but I guarantee you, it will be something that drives that person. My next steps were to challenge managers that worked for me to effectively use this tactic in each of their restaurants. They already use incentive programs, and we have a goal for everything we do. This challenge was to shift the paradigm and begin to look at it differently. To have a laser focus on helping their teams succeed by having emphasis and incentive on the right thing in order to be most successful.
Whether you’re trying to raise children, herd cattle, or manage employees, this extremely simple concept works when its executed to the fullest extent. How can you implement this in your life?
